About the Experience
What can I expect from the event?
A unique experience combining science, art, and psychology. You'll challenge your perception of reality, exercise your brain, and have fun with immersive exhibits.
Where is the museum located?
Fabianinkatu 29, 00100 Helsinki, between Senate Square and Esplanade Park.
Does the experience take place in an indoor or outdoor venue?
The museum is indoors.
How long does the experience last?
Approximately 60 minutes.
Is there parking available?
Yes, the nearest car park is right in front of the entrance (Europark Kluuvi).
Is there a dress code?
No specific dress code is required.
Will there be merchandise for sale?
Not specified – check on-site for details.
Is the Zero Gravity Room suitable for me?
It's designed for all ages, but check with staff if you have specific concerns.
About Tickets
Where can I get tickets?
Tickets are available online and at the museum entrance.
Can I purchase tickets at the door?
Yes.
Do children need to pay for a ticket?
Yes. Prices start at €17 for children.
How do I redeem my goodie bag that was added to my ticket purchase?
Contact customer service for instructions.
Can I transfer my tickets to another person?
Yes.
Do I need to print my ticket?
No – digital tickets are accepted.
I can't find my ticket. What should I do?
Reach out to customer service.
Can I change the time and day of my ticket?
Yes – subject to availability and ticketing terms.
Can I get my money back?
Refund policies are available on the ticketing site.
Can I make a group booking?
Yes.
Can I host an event at the Paradox Museum?
Yes – personalized group experiences are available.
Do you offer press passes?
Yes – contact the museum for details.
Do you need to change your group bookings?
Contact customer service.
About Access to the Event
Do I need to arrive at the start of my scheduled session?
Yes.
Can I bring animals?
No.
Are service dogs allowed?
Yes.
Is the venue wheelchair accessible?
Yes.
What are the prohibited items at the experience?
Check the website or ask staff on-site.
Do you offer carer tickets?
Yes – contact the museum for eligibility.
Is the experience accessible for deaf/visually impaired people?
Yes – inquire for specific accommodations.
Will there be strobe lights?
Yes – those with light sensitivity should take caution.
Are there chairs available?
Yes.
Can I be seated during the experience/exhibition?
Yes – seating is available.
Will restrooms be available on site?
Yes.
Can I take photos or record the experience?
Yes – photography is encouraged.
Is there a Lost & Found?
Yes.
Is there a cloakroom available?
Yes.
Is there an age requirement?
All ages are welcome. Visitors under 14 must be accompanied by an adult.
Will there be an audio guide?
Not specified – check on-site.
Are prams allowed?
Yes.
45 thrilling
exhibits
Fully
Interactive
For all
ages
Rated 4.4/5 ⭐ by
150K+ visitors
