ABOUT THE EXPERIENCE
What can I expect from the experience?
The Paradox Museum is an innovative venue that combines the world of science, art and human perception. With over 40 amazing, paradox-inspired exhibits we are a museum that offers more mind-twisting, eye-tricking experiences than any other edutainment destination in the world! You will learn everything about the exciting science behind paradoxes, have a ton of fun and take photos so spectacular that your friends will not believe they're real.
Where is the museum located?
The central location in Nordstan makes it easy to reach Paradox Museum Gothenburg, located on the upper floor of Femman. If you're coming by tram or bus, get off at Brunnsparken – almost all lines stop here and it's just a few minutes' walk to Femman. You can also get off at Centralstationen/Drottningtorget, which is also close by and well connected to the rest of the city. If you're arriving by train, Gothenburg Central Station is right next to Nordstan. Just follow the signs into the mall and you'll find Femman quickly and easily. Once inside Nordstan, simply take the escalators up to the upper floor of Femman and you'll find the museum there. Postgatan 26–32. 411 06 Göteborg
Does the experience take place in an indoor or outdoor venue?
The experience takes place in an indoor venue.
How long does the experience last?
You can expect to be in the museum for about 60 minutes.
Will food and beverage be available on site for purchase?
Snacks and drinks are available to purchase from the gift shop however at exiting the musuem, we do not allow any food or drink within the Museum space.
Will there be merchandise for sale?
Yes! The Paradox Museum Boutique is full of souvenirs, games, clothing, accessories and gadgets that ooze paradox! You can enter the shop without paying entrance fee.
Return & exchanges of products from the Paradox Museum Boutique?
You have the right to return or exchange your purchase within 14 days
after your purchase. Please note that you cannot return or exchange
discounted products. If you don't live in Gothenburg and can return it
in store, you can send it by mail to us. The buyer is responsible for
return shipping, and returns or exchanges will only be accepted for
products in unopened condition. Any questions, contact us here:
gothenburg@paradoxmuseum.com
ABOUT TICKETS
Where can I get tickets?
You can buy tickets online here. You can also purchase tickets in the Fever App, available on Google Play and the Apple Store
Can I purchase tickets at the door?
Yes, of course. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you to book your tickets in advance in order to guarantee your spot. You can purchase tickets here or in the Fever App.
Do children need to pay for a ticket?
Children under 4 years old can enter the museum for free.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App or by showing your tickets via your phone.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
Refunds are not allowed under any circumstances. Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID here! For more information, you can refer to our T&Cs.
Can I make a group booking?
Yes, absolutely! Learn more about group visits here.
Can I reebook tickets I have already purchased?
Yes, you can easily find a new time for your visit here. If you have bought tickets through a reseller (Get Your Guide, Tiqets etc.), you need to contact their customer service to rebook your time or change something else.
Can I host an event at the Paradox Museum?
Yes, definitely - we love hosting events! for more details please contact Marketing Manager here! -> gothenburgmm@paradoxmuseum.com
Do you offer press passes?
If you are interested in writing about us, you may request a press pass by emailing our Marketing Manager here. Please note that press passes are only available on weekdays, not weekends.
Where can I purchase Zero Gravity add-on?
You can purchase the Zero Gravity Room on a secondary screen after
selecting your tickets. Important Information you need to know before.
Please be advised that the Zero Gravity Room may cause sensations of
unbalance, dizziness, nausea, or vertigo. For your safety, this
experience is not suitable for: Guests under the age of 5, Individuals
who have recently undergone surgery, Those with back or neck problems,
People with high blood pressure, Pregnant guests
ABOUT ACCESS TO THE EVENT
Do I need to arrive at the start of my scheduled session?
Please arrive at the time stated on your ticket.
Are there any restrictions?
For hygiene reasons, eating and drinking are not permitted in the exhibit area. And although we love animals, pets are not allowed. Thank you for your understanding.
Will there be strobe lights?
Some of our exhibits contain lighting that may trigger individuals with photosensitivity. For more information please contact us.
Can I be seated during the experience/exhibition?
This is a walkthrough experience, so there won't be any seating available.
Will restrooms be available on site?
Yes, there are restrooms at the museum.
Can I take photos or record the experience?
Absolutely! Many of the exhibits are intentionally photographic, giving visitors the opportunity to take amazing photos or videos. We encourage you to use your imagination, create unique memories, and snap a picture of it in the moment! Don't forget to tag us if sharing online
Is there a Lost & Found?
Yes, we store lost and found items for approx. 14 days
Is there a cloakroom available?
Yes, smaller lockers are available. There is also the option to hang outerwear in the entrance area. Due to our limited space, it is not possible to bring suitcases to the museum. Please note that Paradox Museum is not responsible for outerwear, strollers, or any other items left at the reception.
Is there an age requirement?
All ages are welcome to this experience! If you are 15 years or under
you need to be in the company of an adult. Note: That we have very
limited space for prams/strollers.
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide, however, each exhibit has a QR code that links to a website with detailed information about its history and the science behind the paradox. Guests can scan the QR code with their phones and choose to have the information read aloud to them
Are prams allowed?
The museum space is accessible for a few prams/strollers and limited pram storage is available at the entrance.
40 thrilling
exhibits
Fully
Interactive
For all
ages
Rated 4.4/5 by
700K+ visitors
